FAQ

1. How does the subscription service work on RedeemBurger.com?
RedeemBurger.com is a subscription-only website designed for retail customers who want to enjoy our mushroom-based burger patties regularly. Once you subscribe, you’ll receive your orders on a recurring basis, with sales tax applied at checkout. If you're a food service customer who prefers not to fill out a credit application, you can also use RedeemBurger.com to place your orders.

2. When will my order be shipped from RedeemBurger.com?
Orders placed on RedeemBurger.com are typically shipped from our Georgetown, NY warehouse on Mondays and, in some cases, on Tuesdays. This schedule is set to avoid shipping challenges over the weekend and ensure your products arrive in the best possible condition. If you are located outside the New York City area, this shipping timeline applies to your orders as well. However, if you are within New York City or nearby areas, your orders may still be consolidated and delivered according to our local delivery schedule, with specific days assigned to each area.